By UNSW eLearning on youtube.com
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In this step you'll learn about the limbic system and neocortex-driven communication. The limbic system is our emotional center, where we store strong emotion memories and our senses are involved. Neocortex-driven communication is more rational and structured, and is used to solve problems and strategize. Both are important for effective communication, but it is important to know which type of audience you are communicating with."